Shipping Policy
Shipping Policy
Order Processing
Orders are processed within 1-2 business days.
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods and Delivery Times
Standard Shipping: Delivery within 5-7 business days.
Express Shipping: Delivery within 2-3 business days.
Shipping Rates
Shipping rates are calculated based on the weight and dimensions of the products and the destination.
Free standard shipping may be offered for orders over a certain amount (e.g., $100).
Tracking
Once an order is shipped, a tracking number will be provided via email.
Customers can track their orders through the provided tracking link.
Shipping Restrictions
We do not ship to P.O. boxes or APO/FPO addresses.
Certain large or fragile items may have special shipping requirements and may incur additional charges.
International Shipping
Customers are responsible for any customs duties, taxes, or fees imposed by the destination country.
Delivery times for international orders may be longer due to customs processing.
Return Policy
Returns and Exchanges
Customers can return or exchange products within 30 days of receipt.
Products must be unused, in original packaging, and in resalable condition.
Customers are responsible for return shipping costs unless the product is defective or an error was made in the order.
Refunds
Refunds will be issued to the original payment method within 7-10 business days after the returned item is received and inspected.
Original shipping charges are non-refundable unless the return is due to a product defect or an error in the order.
Damaged or Defective Items
If a product arrives damaged or defective, customers should contact customer service within 48 hours of receipt.
We will arrange for a replacement or refund, including return shipping costs.